Time management 3.
Planning with MS Outlook

MS Outlook is more than an e-mail client – It is a complete planning tool for you and the group with e-mail, calendar, contacts and tasks.

Course description:

Microsoft Outlook is the most widely used e-mail program today. With better knowledge of Outlook, you will work more efficiently and with better quality. You get faster response times, and better control of your entire planning. The course teaches you how to configure Outlook for you to customize the interface and a smart workflow by linking e-mail, calendar and tasks and plans with your colleagues.

Target group:

Anyone who uses or will use all or part of MS Outlook and want to learn the application’s ability to improve your effectiveness.


Basic knowledge of Windows and MS Office.


Preparations before the course, diagnosis, feasibility study, preparation materials to read. Energetic lectures interspersed with hands-on exercises on your computer with MS Outlook installed.

Course documents available for download to iPad or computer:

  • Comprehensive course documentation with slides, checklists, templates and exercises.
  • Literature: Total Workday Control Using Microsoft Outlook [Kindle Edition], Michael Line Berger.
  • Diploma obtained after completed training.


The Basics

  • Outlook only as an e-mail client.
  • Outlook + Exchange = groupware.


  • Multiple email accounts.
  • Import and export.

Basics of e-mail

  • Protocol: POP3, IMAP, SMTP.
  • Plain Text and HTML formatting.

Organize your e-mail

  • Create folders.
  • Outlook built-in SPAM filter.


  • Planning meetings based on other people’s availability.
  • Productivity techniques with the calendar.


  • Add personal contact information.
  • Internet addresses stored as contacts.
  • Organize contacts by category.
  • Details.
  • Delegate tasks.
  • Monitor the assigned tasks.


  • Notes on your Windows desktop.
  • Create an e-mail note.

Exchange Server

  • Share your calendar.
  • Automatic Replies.


  • The journal.
  • Summary.
  • Final tips and tricks.
  • Filing.