Project management Step 3
the team

To lead a project team with diverse skill sets is a challenge. Differences can lead to synergies or conflicts.

Course description:

Once you master model and method and your project leadership the time comes to focus on the team. Project teams are built with several different skill sets. The differences can lead to synergies or conflicts. As a project manager, you have a pivotal impact on the outcome of the team. This course provides the skills necessary to select team members from different personality types. The course also covers how the team develops during the project and how to deal with the conflicts that typically arise.

Target group:

Present or future project managers, project supervisors, subproject managers, project administrators and line managers.


Project Management Phase 1 and / or practical experience from project management.


Feasibility study, preparation materials, energetic lectures, discussions, practical exercises and group presentations. We follow the project life cycle with the IAD Focus® model.

Course documents available for download to iPad or computer:

  • Comprehensive course documentation with slides, checklists, templates and exercises.
  • Literature: Harvard Business Review on Building Better Teams [Kindle Edition].
  • Diploma obtained after completed training.



  • Expectations of the project manager.
  • Delegation.
  • Motivation, self-motivation and team members.
  • Coaching.
  • Facilitation.

The team

  • Building a diverse team.
  • The team’s development, FIRO model.
  • How to motivate team members.
  • Cooperation with the line organization.

Personality Types

  • Personal Style Analysis.
  • Different methods of analysis.
  • Review of analytical results.
  • Maximizing team performance.

Conflict Management

  • Different types of conflicts.
  • The most common causes of conflict.
  • Different techniques for conflict resolution.
  • What conflict solving methods are used and when.

Change Management

  • Different types of changes.
  • Overcoming resistance.
  • Plan changes.
  • Organization.
  • Implementation of change.
  • Follow-up.

Information & Communications

  • The key to communication.
  • Question techniques.
  • Get the message across effectively.