Managing change

Convert the opponents to cooperators in the change process.

Course description:

Both hard and soft aspects affect the success of change. You must prepare, plan, implement and follow up the change. You will see how social skills, participation, involvement and understanding of the change process in its various stages are crucial for the outcome.

Target group:

Managers, project managers, change managers, process managers.

Prerequisites:

Work experience. Basic management training.

Method:

Preparations before the course, prestudy, energetic lectures supported by slide shows, handouts for your records, case studies, discussions, group work and role playing.

Course documents available for download to iPad or computer:

• Comprehensive course documentation with, slides, checklists, templates and exercises.
• Literature: HBR’s 10 Must Reads on Change Management (Including featured article ‘Leading Change,’ by John P. Kotter) by Harvard Business Review (Kindle Edition – February 24, 2011).
• Diploma obtained after completed training.

Contents:

• Vision, strategy, goals and objectives.
• Change or improve?

Managing the change

• Change phases.
• Roles during the change.

Schedule change

• Information and Communication.
• Feedback.
• Stakeholder analysis.
• Current status and the desired position.
• Communication and planning.
• Risk analysis.

Your leadership

• Create a cooperator – not an opponent.
• Involvement, participation, motivation.

Implementation

• Practical actions.
• What reaction can you expect from the organization and the individual.
• Managing reactions.

Evaluation

• Knowledge Management
• Toolbox.
• Model and method.
• Checklists.